Taking new work · Remote across Ireland & the EU
PapsLab is remote IT support and web design for small businesses and busy people in Ireland. Plain English, a clear price before any work starts, and no monthly contract.
Sound familiar?
Services
One person, one inbox, no hand-offs. Most jobs are done remotely over a screen share you control, and explained as I go.
IT support
Slow computers, flaky Wi‑Fi, email chaos and printers that sulk. Fixed over a secure screen share, in words you understand.
Websites
A fast, modern site that says what you do and gets people to call, book or visit. Designed, built, launched and handed over. There is no public gallery here; examples are shown in the conversation, and only with the owner’s say-so.
Business setup
The boring foundations that stop small problems becoming expensive ones, set up once and written down.
Process
No ticket portal, no hold music, no sales call. You write a message; I write back with what I think is wrong, what it would take, and what it costs. Sometimes the answer is “don’t pay for this”.
A few lines in normal words. Screenshots help. Panicked paragraphs are fine.
The likely fix or the site plan, how long it takes and a clear price, before anything starts.
A remote session you watch, or a site designed and built with you, then launched.
A short note of what changed, where the passwords live and what to leave alone.
Office laptop: slow start-up
Why PapsLab
Plain English
No jargon, no upselling, no fake urgency. You will always know what I am doing on your machine and why.
No lock-in
No retainers or monthly plans you forget to cancel.
Yours
Domain, hosting, code and accounts in your name. Walk away any time.
Fast by default
Static sites with no plugin stack to update. They load quickly on a rural 4G signal, and hosting stays simple.
FAQ
Anything else, just ask.
Most software, Wi‑Fi, email and account problems, yes. You start a secure screen share, watch everything I do and can end it at any time. If it turns out to be a hardware fault, I’ll tell you what to buy or who to take it to.
It depends on the job, so you get a clear price before any work starts. Small fixes are usually a single short session. Websites are quoted as a fixed price for an agreed scope. No surprise invoices.
No. You pay for the work you ask for. If you want someone to call on later, just email again.
It is scoped and priced before it starts. The main variable is getting your photos, prices and text together, and I help with that.
You do. The domain, hosting account and code are set up in your name, and the handover explains how to change the basics yourself.
PapsLab is online-first and works with people across Ireland and the EU. Everything happens by email, screen share and video call, so location rarely matters.
Contact
One clear message is enough. I reply within 24 hours with a straight answer, even if the answer is that you don’t need me.